General

We as the brand Mallet Footwear, are registered at the Chamber of Commerce as a business and a brand. We are available to contact by phone and email during business days from 9AM to 5PM. When placing an order through malletfootwear.com you agree to our terms and conditions.

Terms of Use and Agreements

Welcome to Mallet Footwear. Please review the following basic terms that govern your use of, and purchase of, products from our site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms.

Privacy

Mallet Footwear respects our customer’s account information as private and confidential information and will never share this with any third parties, individuals or businesses. Your information such as partial credit card numbers are secured and encrypted with the Secure Socket Layer Software via PayPal.

Changes To Our Terms and Conditions

We may, from time to time, change the terms that govern your use of our website. Your use of our website following any such change constitutes your agreement to follow the terms as changed. We may change, move, add to or remove items from our website at any time.

Product Information

Mallet Footwear products displayed on the website are available in select stores in the UK, Europe, North America and Asia while supplies last. In some cases, merchandise displayed for sale on this website may not be available in stores. The prices displayed on the website are in sterling and are valid and effective only in the UK.


International Shipping Information

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.

Product Sizing

Mallet Footwear shoes generally fit true to size. Please check the Mallet Footwear size conversion chart online or email enquiries@malletfootwear.com.

Payment of Orders

For international orders we accept PayPal and credit cards.
For orders within the UK, PayPal, and all major credit cards are accepted.

Product Availability

Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel or refund your order.

Returns Policy

Our return policy entitles you to return the product for any reason within 14 working days from the day you received your delivery. You can open the package and check the contents. However, the shoes can only be returned when they are completely unused and sent in the original packaging, double boxed. Return costs are the responsibility of the customer, unless otherwise indicated by Mallet Footwear customer service.

Colours

We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

Design

All product designs are made by Mallet Footwear. The website, and all photography rights are reserved by Mallet Footwear. You agree that Mallet Footwear may send electronic mail to you for the purpose of advising you of changes or additions to this website, about any of Mallet Footwear’s products or services, or for such other purposes.

Disclaimer

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT MALLET FOOTWEAR SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

Inaccuracy Disclaimer

From time to time there may be information on Mallet Footwear that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologise for any inconvenience this may cause you. If you are not completely satisfied with your purchase you may return it (for another size or product) with your invoice to Mallet Footwear by mail. Please see our Return Policy.

Liability

Mallet Footwear is not liable for any damages directly or indirectly, after the delivery by any cause whatsoever caused to the buyer at the buyer’s business, to family buyers, to others or to property of third parties. If it is established that the seller could be held liable for any damage, liability is capped at the amount of the order. Mallet Footwear is not liable for the non-availability of products or for technical or electronic errors on the site.

Indemnification

You agree to defend, indemnify and hold Mallet Footwear harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the website or a Mallet Footwear product.

Miscellaneous

This Site and the Contents thereof are displayed solely for the purpose of promoting Mallet Footwear products and services available in the UK and select foreign markets. This site is controlled and operated by Mallet Footwear from its office in the UK. This Agreement shall be construed in accordance with the laws of the UK, without regard to any conflict of law provisions.

Termination

This Agreement is effective unless and until terminated by either you or Mallet Footwear. You may terminate this Agreement at any time. Mallet Footwear also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to our website, if you fail to comply with any term or provision of this agreement. Upon any termination of this agreement by either you or Mallet Footwear, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials